If the landlord shows that he is incapable of fixing the furnace, won't fix the furnace from spite, or won't fix the furnace because he wants you to move, then you would probably stop paying the rent and/or sue the landlord. If you were a younger more excitable respect obsessed person you might even appear at your landlord's place of business to take a more "hands-on" approach to the discussion. Whatever you decide to do it's pretty clear that the landlord is breaking the deal that both of you signed. You pay rent. He provides a livable space for the agreed period of time. It's not a complicated relationship.
But this relationship doesn't work for everybody. If you are poor and black (or poor and hispanic or even poor and white) the system is not designed to work for you. Most middle class or upper class people would raise holy hell if they lived in a place without heat. Systems are created so that that doesn't happen. But when you lack money people with power don't expeditiously respond to your complaints. And tragically many poor people learn not to bother complaining.
Evelyn and Franklin Badia’s wish of qualifying for a public housing apartment became a reality in 2011 after eight years of waiting. Then it got cold outside. Inside, too. The heat in their apartment — owned by the New York City Housing Authority, also known as Nycha — didn’t work that winter, or any winter after, they said.






